Granite Peaks Gastroenterology offers excellent career opportunities, great benefits and an enjoyable work environment. Our organization believes in improving lives through exceptional and compassionate care. We understand the importance of dedication, growth and a good work-life balance. We value our employees and are committed to helping individuals succeed in a career at Granite Peaks Gastroenterology.
At Granite Peaks Gastroenterology, we offer a competitive salary and benefits package for our eligible employees such as:
- Medical, dental and vision insurance
- Employer-funded Health Equity Account contributions
- Health Advocate support
- Life insurance and long-term disability
- Paid time off and holidays
Medical Procedure and Office Scheduler – *Signing Bonus $250View Details
PROCEDURE AND OFFICE APPOINTMENT SCHEDULING A MUST (1 year experience)
Granite Peaks Gastroenterology is a busy and fast-paced GI provider with clinics in Sandy and Lehi, Utah. We believe in compassion care and exceptional service and our clinic is very patient-focused. We have an exceptional physician group that serves our patient population. We are looking for a Scheduler to support our growing and dynamic team.
The Procedure and Office Appointment Scheduler is expected to have a knowledge of all operations of the office including: assistance in efficient functioning of front office, i.e., scheduling appointments, handling of patient electronic charts, management of physician correspondence to referring physicians and other duties as directed by physician. Assist with telephone traffic and any other functions deemed necessary and reasonable.
Scheduler Responsibilities include (but are not limited to):
Schedule patients for office visits and procedures at appropriate facility, as per insurance guidelines
E-mail or mail prep instructions to patients for procedures; ensure patients understand requested prep
Follow up on EHR recall tasks to include outgoing return patient calls and requests
Accurately and thoroughly document outgoing and incoming call data in NextGen
Perform patient recall process; per protocol
Print and fax each hospital’s weekly schedules (daily) and also follow up with any changes or add-ons for the following day
Call insurance company and check pre-authorization/claims/benefits for procedures that require a referral
Answer questions regarding preparation for procedures when patient call in
Adjust schedules nightly to fill any vacancies and the call Endoscopy Center to provide updates
Reschedule appointments, if necessary, when Doctors request time off
Enter recall from list generated, so letters can be sent out in a timely fashion
Check the EMR throughout the day for tasks sent from medical records, medical assistants, and the physicians; complete tasks in a timely manner
Answer telephone incoming calls
Help with recall of procedures (i.e., entering demographics, entering and ending recalls in NextGen, finding updated information in iCentra, etc.
Respond to referral requests and schedule patients accordingly
E-fax or call in appropriate prep Rx for patients prior to procedures
Knowledge of clinic policies and procedures.
Knowledge of medical terminology and insurance practices.
Knowledge of grammar, spelling, and punctuation to communicate effectively.
Knowledge of computer programs and applications.
Skill in using office equipment and handling paperwork/filing adequately.
Skill in handling incoming phone calls and triaging appropriately.
Skill in written and verbal communication.
Skill in gathering, interpreting, and reporting insurance information.
Ability to work effectively as a team member with physicians and other staff.
Ability to sort and file materials correctly by alphabetic or numeric systems.
Ability to interpret and understand insurance benefits and reimbursement.
Ability to flexibly respond to changing demands.
Ability to organize and prioritize tasks effectively.
Ability to communicate clearly.
Ability to work with little supervision.
Ability to establish and maintain effective working relationships with patients, employees, and the public.
Ability to accurately document in an EHR system (NextGen)
Ability to work quickly and efficiently in a fast-paced specialty clinic
**$250.00 Signing Bonus Paid After Successful 90 day probationary period.
Job Type: Full-time
Pay: $15.00 – $17.00 per hour
Paid time off
8 hour shift
Monday to Friday
High school or equivalent (Required)
Customer Service: 2 years (Required)
Medical office experience: 1 year (Required)
Medical scheduling: 1 year (Required)
Typical start time:
Typical end time:
This Company Describes Its Culture as:
Detail-oriented — quality and precision-focused
Outcome-oriented — results-focused with strong performance culture
Stable — traditional, stable, strong processes
People-oriented — supportive and fairness-focused
Team-oriented — cooperative and collaborative
Only full-time employees eligible
Remote interview process
Personal protective equipment provided or required
Plastic shield at work stations
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place
Revenue Cycle ManagerView Details
Granite Peaks Gastroenterology is a busy and fast-paced GI provider with clinics located in Sandy and Lehi, Utah. We believe in compassion care and exceptional service and our clinic is very patient-focused. We have an exceptional physician group that serves our patient population. We are looking for a Revenue Cycle Manager (RCM) to support our growing and dynamic team.
The RCM Manager position is responsible to manage and track the productivity of the account team and to ensure that billing and collection activities are timely and accurate. The position supports the company’s objective of efficiently and effectively providing management, oversight and assurance that clients’ cash collections, adjustments and accounts receivable balances are accurate and meet client benchmarks and expectations. In addition, the RCM manager will review daily, weekly and monthly reports, analyze outcomes, identify trends, and ensure timely and proactive communication to clients.
A. Certification through a Professional Coding and Auditing Program, such as AAPC (American Academy of Professional Coders)
B. Minimum of three years management experience in a medical billing
C. Minimum five years in medical practice billing, coding and collections
D. Advanced working knowledge of billing operations, including charges, coding, payment, insurance claims and appeals, scheduling, and switchboard
E. Advanced and current knowledge of CPT, HCPCS and ICD-10 coding
F. Current working knowledge of Fair Collection laws
G. Working knowledge of methods, procedures, regulations and guidelines in patient billing
H. Current knowledge of insurance payer coding and reimbursement guidelines
I. Working knowledge and experience in health information system management, including billing and medical record applications
J. Ability to identify, initiate, implement and manage business practices, policies and processes
K. Proficient organizational skills, attention to detail and accuracy
L. Demonstrated ability to establish and maintain effective working relationships with internal and external parties
M. Ability to exercise initiative, problem-solving and decision making
N. Excellent interpersonal and communication skills
O. Demonstrated customer service oriented attitude/behavior
A. Oversees the day-to-day operations of the organizations RCM inclduing payer and facility credentialing.
B. Conducts, recommends, and educates on all coding of services rendered
C. Participates and works with other Managers and Supervisors in developing good working relationships and processes throughout the organization.
A. Manages, directs and/or coordinates the billing operations of the RCM operations
B. Supervises all billing personnel
C. Collaborates with Administration, Management, Physicians and Extenders to effect good operations
D. Operates within financial policies, procedures and budget with effective use of resources
E. Ensures compliance in federal, state and other regulations including corporate, compliance, licensure, safety and security as relates to general office operations
ESSENTIAL POSITION RESPONSIBILITIES:
A. Provides guidance and direction to billing personnel
B. Performs selection, orientation, discipline, evaluation, and dismissal of billing department personnel
C. Prepares staff schedules and ensures adequate staffing to meet demands of the department
D. Keeps department staff appraised of operations; conducts weekly and monthly department meetings
E. Prepares, implements and manages existing and new departmental processes and procedures
F. Performs coding of services, procedures and diagnoses of services rendered by providers and departments
G. Reviews chart documentation for correct coding and missed revenue opportunities
H. Communicates and educates providers, administration, managers and staff on coding and documentation guidelines, rules and regulations
I. Assists with denials and appeals from insurance payers due to coding issues
J. Assists with charge entry, patient demographics, registration, collections and other insurance/billing functions
K. Oversees patient account collection processes and assists collector in processes
L. Conducts new employee orientation and periodic training updates
M. Maintains facilities, space and equipment to ensure a comfortable and safe working environment
N. Participates with Administration, Physicians and Managers/Supervisors in identifying new processes, procedures and services
O. Attends and participates in management meetings, physician meetings upon request, and continuing education
P. Demonstrates and promotes a positive patient/customer service attitude
Q. Performs other tasks as assigned
R. NEXT GEN EPM and EHR experience preferred
S. Responsible for all payer and facility credentialing process for the organizations and its providers.
Job Type: Full-time
Pay: Up to $80,000/year
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Monday to Friday
- High school or equivalent (Preferred)
- Revenue cycle management: 3 years (Required)
- Medical Billing: 6 years (Required)
- Certified Professional Coder (Required)
- Certified Professional Medical Auditor (Preferred)
This Company Describes Its Culture as:
- Detail-oriented — quality and precision-focused
- Aggressive — competitive and growth-oriented
- Outcome-oriented — results-focused with strong performance culture
- Stable — traditional, stable, strong processes
- People-oriented — supportive and fairness-focused
- Team-oriented — cooperative and collaborative
- Only full-time employees eligible
- Remote interview process
- Personal protective equipment provided or required
- Temperature screenings
- Social distancing guidelines in place
- Virtual meetings
- Sanitizing, disinfecting, or cleaning procedures in place